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Welcome to our FAQ Page!
Here is where you can find answers to the most common questions asked by our customers! If you cannot find question you are looking for, click the search button!
 
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 General

General

Q: Do you offer bridal registries?

A: Brides may come in at their convience to select gifts from our store.  There is no appointment neccessary.  If you are shopping for a bride, we will take you around the store and show you each item the bride has chosen.  We offer personalized attention to both our customers and our brides.
Q: What if I don't see the product I want. Can you get it for me?

A: A large part of our services is placing special orders. We often help customers fill in the gaps in their china or crystal patterns instead of having to order a whole new set. If we carry the company but not the item you are looking for, we can get it for you, usually in about 2 to 3 weeks. We can also get multiples of an item for such things as corporate gifts.
Q: Do you offer engraving?

A: We offer machine engraving for all our silver, pewter and brass items. We also offer custom embroidery on pillows, towels, placemats, linens, bibs, etc. Many of our companies also offer personalization.  We can personalize leather frames and photo albums, Lucite serving pieces, barware, wastebaskets, card table covers, and stationery.
Q: Do you have any bridesmaid's and groomsmen's gifts?

A: Our staff can help you choose the perfect attendants' gifts. Some suggestions for the bridemaids are: engraved silver frames, Turq jewlery, photo albums, note pads, monogrammed travel laundry bags, pink and green ring dishes with single intials and Simon Pearce bud vases. For the groomsmen: silver or leather frames, initialed DOF glasses, bookends, silver engraved letter openers or bottle openers, and Tervis Tumblers.
Q: Do you gift wrap?

A: Our gift wrapping is complimentary. We use John Dabbs' signature shiny brown paper and an appropriate color ribbon to match the occassion. A shiny gold seal with John Dabbs' logo is placed on the gift as well.
Q: Can you mail or ship the gift for me?

A:

We offer hand delivery for wedding gifts to local zip codes including: 28202, 28203, 28204, 28205, 28207, 28209, 28210, 28211, and 28226 at no charge.  Other gifts to these locations are $3.00.  We also offer shipping in the USA only. We ship via UPS daily for a $9.50 charge to anywhere in the USA. We can ship to P.O. Boxes for $14.50.  Items that are very large including t.v. tables require an additional shipping cost.



759 Providence Rd  |  Charlotte NC 28207  |  Phone: 704-334-5040 Fax: 704-334-0684  |  johndabbsltd@carolina.rr.com